Elegant Double Room
- 1 Double bed
Hotel · Tokyo · Tokyo City Area
Mitsui Garden Hotel Otemachi - Tokyo
A well-reviewed 4-star hotel in Tokyo's Chiyoda district, within walking distance of Tokyo Station and the Imperial Palace.
- 9.3-rated staff service
- Coin laundry and deodorizing spray in rooms
- Near Tokyo Station and major subway lines
8.6
Great
2938 reviews
Booking.com 8.6 · 2938 reviews
About
Mitsui Garden Hotel Otemachi - Tokyo
Mitsui Garden Hotel Otemachi sits in the Chiyoda district, a short walk from Tokyo Station and the Imperial Palace. The 4-star property offers practical amenities like a 24-hour reception, vending machines, and free Wi-Fi in rooms. Guests consistently mention the polite and helpful staff and the convenience of the location for exploring the city.
The hotel's rooms range from Moderate Doubles to Superior Twins, all equipped with air conditioning, tea and coffee facilities, and flat-screen TVs. Some rooms include bathtubs and showers. The on-site restaurant serves a breakfast that reviewers describe as varied and healthy, with options catering to both Western and Japanese tastes.
- No smoking on site
- Safe deposit box
- 24-hour reception
- No pets allowed
- 24-hour security
- Luggage storage
In brief
What works, what to weigh
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Strengths
4 reasons to book- Highly rated service — Guests frequently praise the staff as polite, helpful, and patient, contributing to a standout service score of 9.3.
- Central location — Walking distance to Tokyo Station, the Imperial Palace, and multiple subway lines, making it easy to explore the city.
- Clean, well-equipped rooms — Rooms are described as clean and comfortable, with amenities like air conditioning, bathtubs, and tea/coffee facilities.
- Practical extras — Coin laundry, vending machines, and even a deodorizing spray in rooms are appreciated by guests on longer stays.
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Worth weighing
3 to weigh- No pets allowed — The hotel has a strict no-pets policy, which may be a limitation for travellers with animals.
- Check-in window ends at midnight — Check-in is only available from 15:00 to 23:59, so late arrivals after midnight will need to plan accordingly.
- Limited breakfast details — While reviews praise the breakfast, the hotel's official amenities do not clearly list breakfast offerings or pricing, so guests may need to confirm directly.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Comfort Queen Room
- 1 Queen-size bed
Superior Twin Room
- 2 Single beds,1 King-size bed,1 Queen-size bed
- Shower
- Heating
- Bathtub
- Air conditioning
Moderate Double Room
- 1 Double bed,2 Single beds
- Free Wi-Fi
- Non-smoking
- Bathtub
- Air conditioning
Twin Room
- 2 Single beds,1 Double bed,1 Single bed
- Free Wi-Fi
- Shower
- Heating
- Bathtub
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- 24-hour reception
- Luggage storage
- Lift
- Safe deposit box
- No smoking on site
Room Comfort
- Air conditioning
- Tea and coffee facilities
- Flat-screen TV
- Electric kettle
- Mobile phone charger
- AM/FM alarm clock
Services
- Housekeeping
- Shoe shine service
- 24-hour security
- Key card access
Food & Drink
- Restaurant
- Vending machines
Bathroom
- Free toiletries
- Ironing facilities
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.6/10 from 2,938 reviews
Booking.com · 8.6 · 2938 reviews
8.6Verified guest“The location was convenient to everything in Tokyo, including the Imperial Palace, and the room was very comfortable. It was also easy to reach the main train station from here.”
8.6Verified guest“Great location with easy walking access to everything we needed. The staff were polite, pleasant, and provided excellent service.”
8.6Verified guest“The coin laundry was essential after long days out, and the deodorizing spray in the room was super useful for my two-week trip. I loved the strong shower and nice toiletries.”
8.6Verified guest“The comfort queen room was nicely furnished and felt brand new. The service was good too.”
8.6Verified guest“Good breakfast options and attentive staff.”
8.6Verified guest“Beautifully designed property in the Chiyoda district, close to restaurants, Kanda Station, and the JR line. The staff were amiable and patient. The breakfast was varied and healthy, with jam, sandwiches, and veggies.”
04 — Location
Getting around Tokyo
The property sits in Tokyo.
Tokyo Station: A short walk away, providing access to the Shinkansen and major JR lines.
Imperial Palace: The hotel's location near the palace makes it easy to visit the gardens and historic grounds.
Kanda Station: Close by, offering additional JR and subway connections for getting around the city.
Chiyoda District: A business district with restaurants and shops, while still being quiet and convenient.
2-1-2 Uchi-Kanda, Tokyo, Tokyo City Area, 1010047, Japan
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 11:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 189 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 to 23:59, and check-out is at 11:00.
Does the hotel allow pets?
No, pets are not allowed at this hotel.
Is there a restaurant on site?
Yes, the hotel has a restaurant, and guests have praised the breakfast for its variety, including Western and Japanese options.
Is Wi-Fi available?
Yes, free Wi-Fi is available in all rooms.
Does the hotel have laundry facilities?
Yes, there are coin laundry machines available, which guests have found convenient.
Is there parking at the hotel?
The hotel does not list parking as an available amenity, so you may need to use nearby public parking.
The bottom line
Mitsui Garden Hotel Otemachi delivers a reliable, comfortable stay in central Tokyo, backed by excellent staff and a location that makes exploring easy. The lack of on-site parking (none listed) and the pet restriction are worth noting, but for most travellers, the convenience and service outweigh these.
8.6Overall impression from guest reviews and hotel details
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